A $50 non-refundable deposit is due at time of booking to secure your rental date.  Deposits are non-refundable; however you have the option to reschedule your rental. We can apply the deposit towards a different date within a full calendar year (dependent on availability) if we are notified at least 72 hours prior to your scheduled event.

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If Bitty Bounce CLT receives notice of your cancellation at least 24 hours prior to delivery due to inclement weather, we will gladly reschedule your event up to a full calendar year from your initial rental date. We cannot refund your initial deposit, but we can refund your remaining balance if you choose not to reschedule. This 24-hour policy only applies to weather related circumstances; our 72 hour policy stands for any other cancellations. Please keep in mind that all deposits are non-refundable, so it is important that you reschedule in a timely manner for the option to reschedule. If we deliver, set up, and it then rains, there will be no raincheck, refund, or discount.

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Bitty Bounce CLT reserves the right to make cancellations as necessary due to inclement weather such as precipitation, high winds (20 mph or higher) or other acts of nature or other dangerous circumstances. Bitty Bounce CLT reserves the right to cancel any Reservation that may jeopardize safety.